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For The Fans Or Brands? Tiesto Becomes First Artist To Play Live On Twitter

Social media and concert history were made this week as Tiesto, Twitter and HP teamed up at CES 2012 to deliver a live stream of the Dutch DJ rocking the a VIP crowd from the booth. And the event was...

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What Happens When You Mix Live Music, Community Management and Social Business?

    Telling stories about concert fans has taught me a lot about how live music changes our lives forever. And my curiosity about live music communities has led me on a journey to explore many other...

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Two Ways To Learn About The Future Of Community Management In Chicago

Continuing our new exploration into community management and social business, I wanted to pass along info about two local events that I’ll be checking out the next couple of days. The first one is...

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What Would You Pin? Ticket Stubs, Album Covers and Concert Art?

  Continuing our exploration of sites, apps, tools, other cool stuf for concert fans, we’ve been experimenting with the new social media bookmarking site Pinterest. It’s a great site and we’ve posted...

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Social Media Isn’t A Distraction At Concerts

  Ah yes, it’s time once again to explore how social media continues to change the live music experience. This time Jack White and a rapper are the fodder for this installment of our exploration. First...

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Celebrating Community Manager Appreciation Day with #CMAD Hangout

  As we continue our exploration of social media, community management and Google Plus Hangouts, here’s some great news about a fun live event happening Monday January 28. I’ll be teaming up with my...

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Video + Notes From Blogwell: How We’re Using Community Management Strategies...

Continuing our exploration of community management and social media, here’s a video and the deck from a presentation I gave when I spoke at the Socialmedia.org Blogwell event in New York City. My talk...

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CMAD: Join Us For A Chat About The Evolution of Enterprise Social Networks

It’s inspiring and encouraging to see how much Community Manager Appreciation Day has evolved since it was started in 2010. Four years later CMAD has become the dedicated day to not only give thanks...

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Recap Video: Talking with The Community Roundtable about Community Management...

      I recently had the pleasure of kicking off the Community Roundtable’s new Community Manager spotlight series. It was tons of fun chatting with Jim Storer and sharing the inside scoop of the...

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Putting a Plan Into Action: Internal Social and Community Management...

Earlier this year I had the opportunity to speak at the J Boye intranet conference. During the conference I shared the story about how at Walgreens we’re using community management strategies to roll...

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